Everything people ask us before their first order, answered plainly. If yours is not here, just ask.
Yes, completely. Every product is sourced directly from trusted brands and verified suppliers, sealed and unopened. We don't deal in counterfeits, expired stock, or grey-market goods. Authenticity is the whole reason Olly Beau exists, so what you order is exactly what arrives.
We prioritise products that meet NAFDAC standards and source from registered, reputable suppliers. If you'd like the registration details for a specific product, message us and we'll confirm them for you before you buy.
Shop by category or by what you're looking for, then check the product description and the What's Inside list on each page. Still unsure? Send us a message and we'll happily point you in the right direction.
Checkout is secured by Paystack, so you can pay by debit or credit card, bank transfer, or USSD. Every payment is encrypted and processed safely, and your card details are never stored on our site.
We deliver nationwide across all 36 states. Orders are processed within 1 to 2 business days. Lagos deliveries usually arrive in 1 to 3 days, and other states in 2 to 5 days. You'll get a tracking update once your order is on its way.
For safety and hygiene, opened supplements can't be returned. If an item arrives faulty, damaged, or isn't what you ordered, contact us within 7 days of delivery and we'll arrange a replacement or refund. Unopened items in their original condition can also be returned within this window.
Email us at orders@ollybeauwellness.com, or send a message on Instagram, TikTok or Facebook. Everything is on our contact page, and a real person answers.
Ask us directly. We would rather answer one question now than have you order something that is not right for you.